A charge will be required from clients for each and every service offered. This fee structure ensures that we can maintain high-quality services and meet the needs of our clients effectively. Clients will be informed of the specific charges associated with each service prior to booking.
We understand that circumstances can change, and you may need to cancel your appointment. Our cancellation policy is designed to balance flexibility for clients with the operational needs of our business.
Clients must provide at least 48 hours' notice if they wish to cancel or reschedule their appointment. This allows us to accommodate other clients who may be waiting for services.
- Cancellations made **within 24 hours of the initial booking will incur a penalty of 50% of the booking fee. This policy is in place to mitigate the impact of late cancellations on our scheduling and revenue.
- Cancellations made **within 24 hours** of the initial booking will incur a penalty of **50% of the booking fee**. This policy is in place to mitigate the impact of late cancellations on our scheduling and revenue.
- Unfortunately, cancellations made within 48 hours of the scheduled service date will not be eligible for a refund.
- To cancel or reschedule an appointment, clients must contact our office directly via phone or email. We recommend that clients get confirmation of their cancellation for their records.
By adhering to these policies, we aim to provide the best possible service to all clients while ensuring fairness and transparency in our operations. Thank you for your understanding and cooperation.