At SEDUKA, we are committed to protecting your privacy and utilising your information responsibly. We collect and process individual information to provide reliable and convenient hairdo services and related offerings.
We utilise data (preferences and taste) to implement safety measures and improve the overall health and security of our clients and services. This includes monitoring service quality and ensuring compliance with health standards.
Your information helps us provide effective customer support. We may use your data to respond to inquiries, resolve issues, and gather feedback to enhance your experience.
We analyse user data to inform our product and service development. This helps us innovate and improve our offerings, ensuring they meet the evolving needs of our clients.
We enable communication between clients and service providers through our platform. This may include notifications about appointments, reminders, and service updates.
We send both marketing and non-marketing communications to keep you informed about our services, updates, promotions, and official announcements. You have the option to opt out of marketing communications at any time.
SEDUKA does not sell or share individual client data with third parties for their direct marketing purposes without your explicit consent. We may share information with trusted service providers who assist us in operating our services, ensuring they comply with our privacy standards.
Access and Update: You have the right to access your personal information and request updates or corrections.
Opt-Out: You can opt out of marketing communications at any time through the unsubscribe link in our emails or by contacting us directly.
Bookings for persons under the age of 13 must be done by a parent or a legal guardian.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
We may update this policy from time to time. Any changes will be communicated through our app or website, and we encourage you to review this policy periodically.
If you have any questions or concerns regarding this policy or our data practices, please contact us at:
[+264 81 309 0323 / +264 85 752 9547 / +264 81 332 5083]
SEDUKA prohibits advertisements that include discrimination, harassment, misleading claims, obscenity, illegal substances, gambling, weapons, and other content deemed inappropriate or unlawful.
SEDUKA prohibits discrimination against clients based on race, religion, nationality, disability, gender, marital status, or any other protected characteristic. Violating this policy may result in loss of access to the SEDUKA platform.